Legal
Privacy Policy
Effective July 20, 2026
Information we collect
CrossFit NewFound collects information you submit through this website, including your name, email address, telephone number, date of birth, mailing address, training experience, referral source, waiver acceptance, electronic signature, and communication consent. We may also record technical information such as the submission time, IP address, browser or device information, and website analytics.
How we use information
We use this information to evaluate Free Trial requests, administer waivers, schedule evaluations or classes, provide requested services, maintain gym records, prevent fraud, respond to questions, and comply with legal obligations. When you grant online contact permission, we may use phone calls, automated SMS, and automated email to coordinate the Free Trial or evaluation you requested. Separate permission is required for unrelated promotional messaging.
SMS and mobile information
Mobile information, text-messaging originator opt-in data, and consent records will not be sold, rented, shared, or transferred to third parties, affiliates, or lead generators for their own marketing or promotional purposes. We may provide data to service providers acting on our behalf only as needed to deliver the communications or services you requested, operate our systems, or comply with law. Those providers may not use the data for their own marketing.
Service providers and CRM
We use vendors that help us operate the website and gym, including hosting, customer relationship management, scheduling, analytics, email, and text-messaging providers. These providers receive only the information reasonably needed to perform services for CrossFit NewFound. We may also disclose information when required by law, to protect safety or legal rights, or as part of a business transfer subject to appropriate protections.
Retention and security
We retain information only as long as reasonably necessary for the purposes described above, including legal, accounting, waiver, consent, and safety records. We use reasonable administrative and technical safeguards, but no online system can be guaranteed completely secure.
Your choices
Online Free Trial registration requires permission to contact you about that request. If you prefer not to provide online permission, you can register in person or call or text us instead. Consent is not a condition of purchase. You can reply STOP to any text to opt out and HELP for help, and you can use the unsubscribe link in emails. To request access, correction, or deletion where applicable, contact us using the information below. Some records may be retained when required for legal or operational reasons.
Contact us
CrossFit NewFound, 3930 Castle Rock Rd, Suite A, Midlothian, VA 23112. Call or text 804-587-8408 or email info@crossfitnewfound.com.
For messaging program details, see our Terms and Conditions.
